I paid to upgrade my membership but its not showing

Unfortunately we are not able to offer instant upgrades. We will however make sure you are upgraded as soon as possible and within four hours

I just joined but I can't access anything!

Please check your inbox for the verification email. Inside is a link for you to click to complete your sign up. Please be aware that the verification email may have landed in your junk/spam folder

How do I change my password?

From the member menu in the top right of the screen select Settings. The password fields are a little way down on the left. Fill in both password fields with your new password and scroll down to hit Save.

I can not enter the chat room

The first time you access chat after join the site you will need to register. Use your Grand Slammerz profile name and password. If you need to reset your chat password please click here

I can not add more photos/videos

If you see access denied when trying to add more photos or videos, please first check that you have not reached the limit of your plan. If you have not reached your limit, please use the contact form opposite and we will reset your allowances.